Making Trade Happen

Sich mit der Welt verbinden heißt, sich untereinander verbinden!

Coface ist ein internationales Unternehmen, in dem jeder Einzelne wichtig ist. Bei uns werden Sie mit vielen unterschiedlichen Menschen zusammenarbeiten - eine starken Mischung aus Generationen, Geschlechtern und Kulturen. Das spiegelt sich auch in unserem Anspruch an unser Teamwork wider: Wir legen Wert auf Toleranz und Offenheit.

Als Arbeitgeber engagiert sich Coface im Rahmen ihrer Corporate Social Responsibility Strategie  für soziale und nachhaltige Ziele und verfolgt dabei drei Hauptthemen:

• ein integratives Umfeld schaffen

• allen Mitarbeitenden die Möglichkeit für Entwicklung geben

• Chancengleichheit fördern und Diskriminierung bekämpfen, damit jeder sein Potenzial ausschöpfen kann.

The Happeners Making Trade Happen How does Coface connect you to the rest of the world? I have always had to work with people who are very open-minded in a sense, very open to international growth. And in my day-to-day work I'm always working with people from other countries, both at the local level - there are always foreigners in almost all the subsidiaries - but also at the regional and group level. Everyday, we communicate with the risk underwriting centres located in seven regions around the world. I think the cultural context that we have gives us the opportunity to share and implement unconventional solutions, to exchange experiences, ideas; to look at different management styles, and implement some of them in our day-to-day work. What makes the employee experience at Coface special for you? I don't feel that there are differences in terms of culture, nationalities, or even location. For me, we work in a team that is located in different places, but in everyday life, we don't see where each of us is located. We work and we make progress on our projects. It's the style of communication between departments with a willingness to always help out, and to share the experience and knowledge. I know colleagues who have very local jobs, but have been assigned international, global or regional projects. And yes, I think that has always meant that Coface can make you feel comfortable, and that you can always have that international vision and that intercultural support. Coface has an open culture: here, we can speak up freely, and share ideas across the organisation. Coface is like a big family: it does not matter what your nationality is, or what accent you speak. Each of us is contributing to the world economy, and that's our common objective. At Coface, we are Making Trade Happen. The Happeners Making Trade Happen Watch the series at coface.com/happeners

The Happeners - EP1 Growing international

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The Happeners Making Trade Happen How does Coface connect you to the rest of the world? I have always had to work with people who are very open-minded in a sense, very open to international growth. And in my day-to-day work I'm always working with people from other countries, both at the local level - there are always foreigners in almost all the subsidiaries - but also at the regional and group level. Everyday, we communicate with the risk underwriting centres located in seven regions around the world. I think the cultural context that we have gives us the opportunity to share and implement unconventional solutions, to exchange experiences, ideas; to look at different management styles, and implement some of them in our day-to-day work. What makes the employee experience at Coface special for you? I don't feel that there are differences in terms of culture, nationalities, or even location. For me, we work in a team that is located in different places, but in everyday life, we don't see where each of us is located. We work and we make progress on our projects. It's the style of communication between departments with a willingness to always help out, and to share the experience and knowledge. I know colleagues who have very local jobs, but have been assigned international, global or regional projects. And yes, I think that has always meant that Coface can make you feel comfortable, and that you can always have that international vision and that intercultural support. Coface has an open culture: here, we can speak up freely, and share ideas across the organisation. Coface is like a big family: it does not matter what your nationality is, or what accent you speak. Each of us is contributing to the world economy, and that's our common objective. At Coface, we are Making Trade Happen. The Happeners Making Trade Happen Watch the series at coface.com/happeners

Was unsere Mitarbeitenden sagen

• “Unser internes Netzwerk „Women to Lead“ sucht nach Möglichkeiten, die Karrieren von Frauen bei Coface zu fördern. Außerdem setzen wir uns für Vielfalt und einen Mix der Generationen auf allen Ebenen des Unternehmens ein. Unsere Vielfalt spiegelt sich auch in unserer Entscheidungsfindung wider.“

Leigh M. 
Risk, Legal and Compliance Officer in South Africa

Mit der globalen Wirtschaft Schritt zu halten, bedeutet, in einem multikulturellen Umfeld zu arbeiten. Unsere Teams bündeln ihr Fachwissen und arbeiten weltweit zusammen, um Märkte und ihre Chancen zu bewerten und damit unsere Kunden optimal zu betreuen.

Internationalität ist unser Alltag. 

Bei Coface ...

• ...arbeiten Sie eng mit dem Kollegium weltweit zusammen.
• ... treffen Sie in Ihrem Alltag bei Meetings, in unseren Büros und bei Trainings auf ein Team verschiedener Nationalitäten und Kulturen.
• ... stehen Ihnen dank unseres einzigartigen internationalen Netzwerks s zahlreiche Mobilitätsmöglichkeiten im Ausland offen - und das schon zu Beginn Ihrer Karriere!

We received a request from a major French car manufacturer, who wants to develop its electric vehicle sales, via its main distributor in Denmark. How do you work together to meet clients' needs? I'll start by going to the Economic Research Department, to ask them for information about Denmark, specifically the electric vehicle distribution segment in the country, and market share figures, if possible. Then I go to the Information Department, to ask them about this distributor, what is the financial trend. As the economist for Northern Europe, I'm am of course the first port of call when it comes to Danish market issues. In this specific case that we're looking at, the first thing I'll do is examine automotive market data for Denmark. For example, registration figures, or the current e-vehicle trends. When I have summarized that, then I have a nice macroeconomic picture. But when it comes to micro data, for example, the specific business environment, then of course I pass this question on to my risk colleagues on site. In order to understand the risk involved with the market for electrical vehicles, I'd take a look at publically available information, such as government regulattions, the electric vehicle market's development, as well as key figures from the company. I would also contact their CFO or CEO and talk about their company, to learn about their sales figures, and what developments they expect to see in the future. What is the added value of collaboration for clients? The Coface system, is based on being "close to the risk": we know that the local people are our teams in the field, and are the best placed to respond to the requests we receive. Here, at the EIC, (Enhanced Information Centre) we survey, and collect knowledge about the most significant parts of the exposure that Coface has. You can never know absolutely everything, but you can still get enough information to improve your understanding of the company. The strong international environment is a great advantage when looking at risks from different angles and therefore making the best possible risk assessment - even if that means I have to juggle my work around different time zones! At Coface, we are Making Trade Happen. The Happeners Making Trade Happen Watch the series at coface.com/happeners

TH- Ep 3 - Connecting

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We received a request from a major French car manufacturer, who wants to develop its electric vehicle sales, via its main distributor in Denmark. How do you work together to meet clients' needs? I'll start by going to the Economic Research Department, to ask them for information about Denmark, specifically the electric vehicle distribution segment in the country, and market share figures, if possible. Then I go to the Information Department, to ask them about this distributor, what is the financial trend. As the economist for Northern Europe, I'm am of course the first port of call when it comes to Danish market issues. In this specific case that we're looking at, the first thing I'll do is examine automotive market data for Denmark. For example, registration figures, or the current e-vehicle trends. When I have summarized that, then I have a nice macroeconomic picture. But when it comes to micro data, for example, the specific business environment, then of course I pass this question on to my risk colleagues on site. In order to understand the risk involved with the market for electrical vehicles, I'd take a look at publically available information, such as government regulattions, the electric vehicle market's development, as well as key figures from the company. I would also contact their CFO or CEO and talk about their company, to learn about their sales figures, and what developments they expect to see in the future. What is the added value of collaboration for clients? The Coface system, is based on being "close to the risk": we know that the local people are our teams in the field, and are the best placed to respond to the requests we receive. Here, at the EIC, (Enhanced Information Centre) we survey, and collect knowledge about the most significant parts of the exposure that Coface has. You can never know absolutely everything, but you can still get enough information to improve your understanding of the company. The strong international environment is a great advantage when looking at risks from different angles and therefore making the best possible risk assessment - even if that means I have to juggle my work around different time zones! At Coface, we are Making Trade Happen. The Happeners Making Trade Happen Watch the series at coface.com/happeners

Was unsere Mitarbeitenden sagen

• “Bei Coface arbeite ich mit Menschen unterschiedlichster Hintergründe zusammen. Ein Umfeld, in dem ich verschiedene Kulturen und Sichtweisen kennenlernen kann, ohne das Büro zu verlassen! Unsere Vielfalt fördert die Kreativität und steigert unsere Leistung. Das macht Coface zu einem großartigen Arbeitsplatz mit einem Team, auf das ich stolz bin.“

Yuliia N. 
Key Account Manager, Coface Global Solutions based in Dubai

Coface kann in Deutschland auf eine über 100-jährige Geschichte zurückblicken und profitiert von dieser langjährigen Expertise ebenso wie von ihrem guten Ruf. Trotzdem stellen wir jeden Tag das Erreichte in Frage und versuchen, uns zu verbessern und weiter zu entwickeln.

Wir integrieren neue Technologien, insbesondere im Bereich Data Science, und entwickeln Automatisierungen, um unsere Prozesse zu vereinfachen und zu verbessern.

Wir setzen auf neue Arbeitsmethoden, die flexibler, agiler und kooperativer sind.

Und weil sich die Welt stetig weiterentwickelt, fördern wir innovative Ideen und schätzen neugierige Köpfe mit dem Wunsch und dem Mut, eine neue Welt zu gestalten.

In innovation, we do two main things. We have a prospective work, trying to identify the technological trends in use that will impact our businesses, our customers and our partners. We have a customer vision that guides our project. We don't do R&D to develop projects that will remain in a laboratory, but we are already driven by an existing need of our customers, which are the business lines. Coface's international database is unique in the world. The data contained in this database allows us to be absolutely predictive in evaluating a single company and the market; the risks of the market where the company operates. And this is absolutely a competitive and innovative key. We set up a hackathon, where we brought about forty people together from seven different regions. I think there were about fifteen countries represented and we got them to work remotely on customer needs, so they connected with the customers. They came, we had several stages and finally, we managed to produce a kind of prototype that we showed to our clients, who were very satisfied. So, from there, we started to build the product. With a series of small weekly challenges, each week we asked the teams to ask themselves a question, so one challenge per week. And at the end of the week, they would come and pitch their proposal. So, at the end of this hackathon, I participated in the development of the product by extracting the data used to build the different indicators used in this product. We created an innovative, user-friendly platform with the purpose of guiding companies in their sales choices. All of this not only involving our staff but also involving the clients, and this allowed us to launch a platform more rapidly, in a better performing way. Innovation is the key to success for a company. Improving our own offer, listening to the market, testing all aspects of the platform, understanding if we're meeting our clients' needs and listening to the commercial feedback. All of this helps you to innovate and to succeed. Our team works in an iterative way. Generally, we start by trying to understand a need. Then we dig in when we think we have something that starts to work. We'll do some tests. We'll try to propose things, mock-ups to customers, or test a technology with them with Coface employees. And then, the more we advance, the more we'll enrich the solution to obtain something that is a complete solution in the end. Creating a product in less than six months that corresponds to customer needs proves that we are agile. It proves that we listen to our customers and it proves that there is real creativity in what we do. At Coface, we are making trade happen.

The Happeners - Episode 2

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In innovation, we do two main things. We have a prospective work, trying to identify the technological trends in use that will impact our businesses, our customers and our partners. We have a customer vision that guides our project. We don't do R&D to develop projects that will remain in a laboratory, but we are already driven by an existing need of our customers, which are the business lines. Coface's international database is unique in the world. The data contained in this database allows us to be absolutely predictive in evaluating a single company and the market; the risks of the market where the company operates. And this is absolutely a competitive and innovative key. We set up a hackathon, where we brought about forty people together from seven different regions. I think there were about fifteen countries represented and we got them to work remotely on customer needs, so they connected with the customers. They came, we had several stages and finally, we managed to produce a kind of prototype that we showed to our clients, who were very satisfied. So, from there, we started to build the product. With a series of small weekly challenges, each week we asked the teams to ask themselves a question, so one challenge per week. And at the end of the week, they would come and pitch their proposal. So, at the end of this hackathon, I participated in the development of the product by extracting the data used to build the different indicators used in this product. We created an innovative, user-friendly platform with the purpose of guiding companies in their sales choices. All of this not only involving our staff but also involving the clients, and this allowed us to launch a platform more rapidly, in a better performing way. Innovation is the key to success for a company. Improving our own offer, listening to the market, testing all aspects of the platform, understanding if we're meeting our clients' needs and listening to the commercial feedback. All of this helps you to innovate and to succeed. Our team works in an iterative way. Generally, we start by trying to understand a need. Then we dig in when we think we have something that starts to work. We'll do some tests. We'll try to propose things, mock-ups to customers, or test a technology with them with Coface employees. And then, the more we advance, the more we'll enrich the solution to obtain something that is a complete solution in the end. Creating a product in less than six months that corresponds to customer needs proves that we are agile. It proves that we listen to our customers and it proves that there is real creativity in what we do. At Coface, we are making trade happen.

Was unsere Mitarbeitenden sagen

• „Wir haben für ein neues Kunden-Service Team in einem agilen Prozess und mit aktuellster Technologie ein ‚Commercial Hub‘ entwickelt. Das hat uns geholfen, unsere Servicequalität zu verbessern!“

Bjoern M. – Senior Solution Development Manager (Deutschland)

Wir bei Coface erleichtern den globalen und lokalen Handel, indem wir Unternehmern bei ihren strategischen Entscheidungen unterstützen und Sicherheit bieten. Als führender Kreditversicherer schützen wir Unternehmen vor Zahlungsausfällen und bieten Deckungsschutz.

Unsere Aufgabe besteht auch darin, unsere Kunden durch eine volatile Welt mit zahlreichen Risiken zu begleiten, die sich schneller als je zuvor verändert. Mit unseren Wirtschaftsauskünften und Bonitätsbewertungen bieten wir werthaltige Informationen, die unseren Kunden dabei helfen, das Zahlungsverhalten und Ausfallwahrscheinlichkeiten ihrer Geschäftspartner sowohl auf Kunden- als auch Lieferantenseite einzuschätzen.

Darüber hinaus prognostizieren wir die wichtigsten wirtschaftlichen Trends und analysieren die Risiken nach geografischen Standorten und Branchen. Bei Coface zu arbeiten bedeutet, an diesem einzigartigen mikro- und makroökonomischen Fachwissen mitzuwirken und es unseren Kunden im Rahmen unserer Produkte und Services zur Verfügung zu stellen und sie damit in ihrem Alltag zu unterstützen und zu beraten.

The Happeners ep4 - Helping business grow

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• Unsere Coface Global Solutions-Teams unterstützen die Entwicklung multinationaler Konzerne mit maßgeschneiderten Lösungen. In diesem Video berichtet unser Kunde Tyrolit wie er täglich von unseren Services profitiert.